Please note: We will be closed on Thursday, July 4th and Friday, July 5th in observance of Independence Day. We resume normal hours on Monday, July 8th.

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Vet Next Door FAQs

Here you can find answers to our most frequently asked questions.

Vet Next Door FAQs

We are happy to help answer any questions you may have! Below are some of our most frequently asked questions. If your question is not answered below, please contact us and we’ll assist you.

What are your hospital hours?

We are open Monday through Friday, 8 am to 5 pm.

If your pet is having an emergency during regular hours, please call our office. Our team can help you determine if our doctors can accommodate your pet. Depending on the severity of your pet’s condition, our doctors may recommend taking your pet directly to your closest emergency veterinary hospital.

For a list of emergency veterinarians in our area, click https://myvetnextdoor.com/emergencies

Why does my pet need an exam?
To become, or remain, an established client at our hospital, your pet requires an examination at least every 12 months. This is because in order for our veterinarians to diagnose or treat your pet, a valid Veterinarian-Client-Patient-Relationship (VCPR) is required by law. Our veterinarians have assumed the responsibility and liability surrounding treatment of your pet. A physical examination and consultation is often necessary to ensure proper treatment for both new and existing conditions.
My pet had this problem a month ago, can’t I just get the same medication?
It depends on the problem, but most likely, we are going to require your pet to be seen again, even if they were diagnosed and treated for the same medical condition recently. Some medical conditions look similar, and by assuming it is the same condition, we may not be treating your pet appropriately. Certain medications may also result in resistance which can cause a lack of response or, worse, a more severe problem if given too frequently or inappropriately. An exam to ensure proper diagnosis is what is best to keep your pet healthy for years to come.
Do you offer payment plans?

We understand that expenses from unexpected pet illnesses can be difficult. While our clinic does not offer any internal payment plans at this time, we do accept all major credit cards. You can also utilize payment plans offered by CareCredit and Scratchpay. We encourage clients to consider pet insurance to help protect against unexpected medical bills.

What kind of pets do you treat?

Vet Next Door treats cats and dogs. We do not see farm, avian, or exotic pets.

Did you know?
Dr. Morgan loves reptiles and has an Argentine Tegu at home. Despite her love for exotic species, they are not within the scope of care at our veterinary hospital.

Do I need to make an appointment?

Yes, our veterinarians see patients by appointment only. If you feel your pet needs veterinary care and you have not scheduled an appointment, please give us a call so we can assist you and your pet. For more information about walk-ins and emergencies, see our walk-in and emergencies service page here.

Do you offer boarding, grooming, or daycare?
Medicine, surgery, and dentistry is what we do best. We can offer suggestions for these services based on client and employee referrals.
Do I have to vaccinate my pet?

Yes and no. Our hospital policy requires all pets be vaccinated for Rabies for service from our hospital. There are State and County requirements that your pet be vaccinated for Rabies, as this is a matter of public safety. If your pet were to bite someone or another animal, they are required to quarantine, and the type of quarantine is based on their vaccination status. Fines from the County may also be incurred if your pet is not properly vaccinated for Rabies. Other vaccines are considered either core or elective. Your veterinarian can discuss which vaccinations are recommended for your pet.

Is it REALLY necessary to give my dog or cat flea, tick, and heartworm prevention?

In Florida, we have fairly consistent warm weather, allowing fleas, ticks, and mosquitos to thrive. Intestinal parasites are a year-round occurrence, and heartworm prevention also keeps these parasites under control. Gated communities and pest control companies cannot reliably prevent exposure to these parasites. We feel that heartworm, flea, and tick prevention is essential to the health of your pet. Click here to learn more about our preventive care.

Did you know? The University of Florida conducts research in the greater Tampa Bay area on fleas and ticks, as species in this area have been found to be resistant to some common preventatives. Your veterinarian can help you decide which products are most effective for keeping your pet bug-free.

My staff love a certain team member at Vet Next Door. Can I request they always be the pet nurse during our visit?

We think ALL of our staff are amazing. However, if one employee has a special bond with a pet, we note that in their file and strive to continue that relationship. We are happy to try and accommodate your requests to see a particular team member.