We accept Cash, Credit Cards (Visa, MasterCard, Discover) and Debit Cards. We also accept Care Credit and Scratch Pay for those who need financial assistance. We do not accept checks at this time.
Vet Next Door is able to accept payments through the CareCredit program. It takes just 5 minutes to complete an application and this plan will allow you to break down your payment into low monthly installments. These programs are often interest-free for 6 months. The total
amount of the payment will determine the length of the installment plan allowed. You can either apply at our hospital or apply online prior to your visit at www.carecredit.com
Vet Next Door also accepts Scratch Pay. It takes just a few minutes to complete an application and this plan will present you with several installment payments based on a soft credit check. The total amount of the payment will determine the length of the installment plan allowed. You can apply yourself online using their website or mobile app prior to, or during your visit at: www.scratchpay.com
Vet Next Door is grateful for the trust you have placed in our clinic to care for your pets. We do not receive financial support from charitable organizations or the government. Prompt payment ensures that our well-equipped hospital can continue to deliver the high-quality care that your pet deserves. The following summarizes our financial policies:
- ALL SERVICES MUST BE PAID AT THE TIME PROVIDED. All professional service fees and prescriptions must be paid in full at the time the pet is discharged from the hospital.
- IN THE EVENT A BALANCE IS LEFT ON ANY ACCOUNT, A MONTHLY BILLING CHARGE WILL BE ADDED TO ALL BILLING ACCOUNTS EACH MONTH; INCLUDING THE FIRST MONTH TO COVER THE COSTS OF THE BILLING PROCEDURE. Interest of 1.5% per month (18% / year) will be charged to all accounts over 30 days past due.
- NEW CLIENT BOOKING POLICY: We have a limited number of appointments available each day. Last-minute cancellations or no-shows are unfair to other patients that could have used that appointment time. It is our policy that new clients pay a deposit when booking their first appointment. This deposit will cover the cost of an examination and consultation with your doctor. We are happy to refund this deposit for cancellations with at least 48-hours notice.
- SURGERY / HOSPITALIZATION PAYMENT POLICY: A minimum 50% of the estimate is required as a deposit at the time of admission for all major surgeries or hospitalization. The balance will be due at the time of discharge.
Please, if you have any financial concerns or constraints, be upfront with us and notify your veterinarian before treatments are performed. Not paying for products or services rendered is a criminal offense and considered theft of services. In the event services are rendered and not paid in full at the time, or satisfactory arrangements are not made and honored to resolve outstanding balances, we do reserve the right to prosecute to the fullest extent of the law for THEFT OF SERVICE, as described by Florida statute 812.012.